Come Work with Us

Our Mission: "We are the trusted team that empowers and supports forward-thinking companies with the right technology solutions, the first time, every time."

Our People:

Our Values:

Service as a LifeStyle

Team, Team Team, Team Team

Don’t Be A #@%!

Leave No Rock Unturned

Our Perks:

Enlightened PTO

Healthcare with Dental and Vision

Beer + Coffee

Peer to Peer Bonus Program

Are you Impressive?

We are expanding our impressive team and are always on the lookout for exceptional people to join our growing business In Los Angeles

An entrepreneurial and open-minded culture prevails through our whole team and is done with a “can do” and “driven” mindset. Our team is made up of unique characters and personalities underpinned with enthusiasm and a winning attitude.

If you are impressive and believe you have the attitude and aptitude to join our dynamic and fast-growing company, then please get in touch.

We are always looking for exceptional people across a wide area of professions to come join us in our Sherman Oaks office. Whether it’s marketing, sales, or service, we are looking for great people to join our team.

Click here to send your resume and a cover letter to tell us why we should hire you.

“We are the trusted team that empowers and supports forward thinking companies with the right technology solutions first time, every time.”

Open Positions

Level 2 IT Technician

Integritechs
Los Angeles, CA

Job Description

About Integritechs

Technology is changing the world, and we’re at the core of it all. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. We’re looking for people who are powered by passion for people and technology and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

We’re looking for a seasoned technician with solid Level II skills or better. Ideally, this person will be looking to grow into the service manager or other leadership position after mastering our client service delivery.

On Your First Day, we expect you to have:

  • Provide excellent customer support and customer service on Integritechs supported applications and platforms, as well as troubleshoot problems and advise on the appropriate action. Be as good with people as you are with technology
  • Provide the critical first line of response to enable customers to solve their problems and oversee management of multiple networks from Smart Phones to Desktop to Server to Networking issues.
  • Ensure that the Service Desk operates as a highly professional service that meets the needs of the company.
  • Ensure that requests for assistance are properly logged, assigned, and responded to in a timely manner and according to agreed standards and procedures.
  • Identify and escalate situations requiring urgent attention - have the wherewithal to recognize where more eyes are needed.
  • Maintain knowledge of system information, changes, and updates.
  • Participate in ad hoc projects and tasks as requested by management.
  • Maintain effective relationships with members of the Integritechs team and all stakeholders.
  • Understand the wider environment in which Integritechs operates and help maintain the company values and culture in all relationships. Our team engages both in and outside of work.
  • Deliver services in a timely, responsive, and appropriate manner and assist to drive a shared vision of Integritechs as a center of excellence.

Qualifications and Skills

  • At least 2-3 Years of in-depth technical (IT) delivery.
  • Demonstrated success in a service delivery or systems engineer capacity (normally 2+ years).
  • Proven IT experience (preferably in a relevant service provider or integrator capacity), with basic knowledge of most of the following areas:

o   Microsoft core server technologies including Active Directory Services, Exchange, SQL Server

o   Good desktop and laptop deployment & support experience

o   Networking (LAN/WAN) experience, with knowledge of switching and routing technologies

o   Virtualization & loud computing experience

o   Understanding of firewalling & security principles & technologies

o   Mobile computing technologies

o   Network, server & workstation hardware troubleshooting experience

o   Documentation – writing, tracking, resolution information

  • Provide excellent customer service and act as a true client advocate.
  • Professional attitude, presentation, demeanor.
  • Excellent English communication skills, both written and verbal.
  • Ability and willingness to learn and take on new tasks and ideas.
  • Can listen to and understand other points of view, issues, concerns and respond appropriately.
  • Demonstrate good initiative and judgement with excellent problem-solving and solid analytical skills
  • Effectively use time and resources.
  • Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills.
  • Effectively manage work-related problems, pressure and stressors.
  • Clean driving record and current CA driver’s license. Field work/Service calls are a part of this position
  • Position is up to 5 days a week in office with field work and WFH mixed in.
  • MSP Experience or multi-company support experience

More about our Team:

Integritechs is a smart, dynamic and social team. We were established 9 years ago, and through our work have become well respected and supported by our leadership. We aren't afraid to try new things and are the first to play around with new toys - this is a great environment to learn what does and does not work. We readily share knowledge and experience and there are many opportunities to learn and grow here. Whilst we do work from a queue, there is flexibility in work practice, and frequent major projects to keep us on our toes and build deeper technical skills. With Integritechs rate of growth, we are an indispensable part of new system rollouts, office moves and expansions. We provide support for the entire organization, from our (uber casual) exec level on down. We are experienced facilitators and run a world-class staff orientation to bring new starters up to speed with technology on their first day and are highly available for support in their first few weeks. Most of all, we love to see our fellow staff at Integritechs getting the most out of technology; whether that means troubleshooting and fixing a problem or rolling out a new tool to make work easier.

About our benefits:

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: Enlighted PTO, healthcare including vision and dental, 401K, cold brew coffee on tap & snacks.

Salary: 60K to 80K based on experience

Additional Information:

We believe that the unique contributions of all Integritechs is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Company Description

Would you like to join a local IT Services Firm and be an actual influence in the business? Would you like to be a critical part of a growing team?

Integritechs, a Sherman Oaks, CA based Managed IT Services Firm, is currently seeking an individual who has outstanding customer service and troubleshooting skills to join their team of technology champions as an IT Technician - Level I. Success in the world of IT comes down to understanding customers, not just technology. The real secret to being great at IT is to understand the wetware and not just the software.

As an IT Technician at Integritechs, you will be exposed to a broad range of real world technical and customer environments, enabling you to enhance your career! As an integral member of our team, your daily activities will drive alignment between our client’s needs and our technical resources.

Integritechs

Why Work Here?

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks!

Would you like to join a local IT Services Firm and be an actual influence in the business? Would you like to be a critical part of a growing team? Integritechs, a Sherman Oaks, CA based Managed IT Services Firm, is currently seeking an individual who has outstanding customer service and troubleshooting skills to join their team of technology champions as an IT Technician - Level I. Success in the world of IT comes down to understanding customers, not just technology. The real secret to being great at IT is to understand the wetware and not just the software. As an IT Technician at Integritechs, you will be exposed to a broad range of real world technical and customer environments, enabling you to enhance your career! As an integral member of our team, your daily activities will drive alignment between our client’s needs and our technical resources.