Top 10 Questions to Ask Your IT Support Provider in Los Angeles10 Do You have a Physical office in Los Angeles? 9 How many full time technicians does your IT company employ? 8 Do you outsource any of your tech support or help desk services? 7 Do you offer onsite quarterly IT assessment & reviews? 6 Do you have a true Flat Fee that will not nickel and dime our budget? 5 Do you offer a fast help desk that our employees can contact within minutes? 4 Do you have professional cyber security tools that will help prevent ransomware? 3 Do you currently provide IT services for Los Angeles clients in my Industry? 2 What is your customer retention rate over the last 7 years? 1 How long has your company been in business offering Managed IT Services in Los Angeles?