How to identify Managed IT Services that are not customer centric in Los Angeles

10

They still have long term contracts

9

They have auto-repeating contract clauses

8

They don’t provide quarterly it reviews

7

They have huge set up fees

6

They don’t provide true flat rate it agreements

5

Their basic IT support agreement doesn’t include disaster recovery because it is sold separately

4

They don’t invite you to a cool event at least once a year

3

They treat you as a client instead of as a friend

2

They nickel and dime you to death

1

They act arrogant and talk down to you